We've Been Asked...
Here are some of the questions we are frequently asked about the Audium 2.
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What level of hearing loss can the Audium 2 correct?

Because the Audium 2 is 20 times more powerful than a regular hearing aid it is able to compensate for mild to the most severe hearing loss. Users who could not be helped with regular hearing aids are able to hear clearly with the Audium 2. It has even worked successfully with persons with less than 2% of normal hearing.

Does it work for both ears?

Yes. The Audium 2 is true stereophonic two channel device. It has a separate microphone and amplifier and equalization system for each ear.

Does it fit into my ear?

No. In order to provide all the features of the Audium 2 it has been housed in a small case about the size of a business card. The unit may be placed in your pocket or it can be clipped onto your belt. The main unit connects to the ear pieces with a tiny nearly invisible wire.

How sensitive is it?

Very sensitive. You will be able to hear sounds at long distances just as a person with normal hearing does. Audium 2 users frequently tell us they are amazed at the range and depth of field that they can now hear as well as the clarity. Customers who also have regular hearing aids tell us that they don't begin to compare with the sensitivity and overall performance of the Audium 2.

How is the overall sound quality?

The sound from the Audium 2 is a rich wide band stereophonic sound unlike the narrow band of amplification obtained with a typical hearing aid.

Does the Audium 2 cause a howling noise in my ear at higher volume settings?

No. The Audium 2 is specifically designed so that it can be operated at any volume level and NOT cause any squealing or howling noises that are common with regular hearing aids.

What if I have different hearing loss in each ear?

This is a common situation so a user adjustable BALANCE control is provided on the unit so that the sound can be proportioned between both ears for a natural balanced sound.

Will I hear a lot of background noise the Audium 2?

The Audium 2 is a full two channel system that includes two separate microphones and advanced noise canceling circuitry. The result is a unit with very high sensitivity without a lot of the background noise typically heard in regular hearing aids. Many customers who have used regular hearing aids are startled by the high fidelity clarity free of noise the Audium 2 provides.

What does "user tunable" mean?

The Audium 2 provides three user adjustable equalizers for each ear. These allow the user to set how much gain is applied to each of three bands of frequencies and tailor the sound to match the hearing loss independently in each ear. Regular hearing aids must be taken in for service to make this type of adjustment if it is even available. With the Audium 2 you make the adjustments yourself while you are listening to the unit so you get exactly the performance you want.

What is an equalizer?

An equalizer is like a tone control on a stereo. It allows certain bands of frequencies to be boosted or reduced in level. The Audium 2 has three equalizers that are user adjustable for each ear. This allows the user to adjust the sound to match the specific hearing loss in each ear separately. This is a unique feature found only in the Audium 2.

Is It easy to tune and adjust?

Yes. It only takes a few minutes to adjust the unit to match your personal hearing loss in each ear. A simple set of step by step instructions makes tuning easy. Once you have set the unit to your needs you probably will only change the settings once or twice a year to match any changes in your hearing loss.

If the Audium 2 uses no batteries how does it operate?

The Audium 2 uses a very advanced power cell that stores much more energy than regular batteries. The power cell is sealed inside the unit. It will operate your unit for about 30 to 36 hours before its charge is depleted. It can then be quickly recharged with the supplied charger.

How many times can the unit be recharged?

As many times as you wish. There is no limit. Most users put their unit on charge when they go to bed each night so its always "topped off" by morning.

How long does a charge last?

A full charge will power the unit for 30 to 36 hours or more.

How long does it take to recharge?

If your unit is fully discharged it will take about 8 hours to reach full charge. A 15 minute charge will operate the unit for 4 to 6 hours.

What is the life of the power cell?

The power cell is warranted for 5 years but our laboratory tests indicate that it should last nearly 10 years.

What does the telephone adapter do?

The telephone adapter is a small box that you attach to your telephone. The adapter does not interfere with normal telephone operation. When you wish to make or receive a call simply plug the Audium 2 into the telephone adapter and you will be able to hear the conversation clearly through your Audium 2.

What is the Audio cable for?

The audio cable plugs into the accessory jack on your Audium 2 and then into a TV, stereo, or radio for direct high fidelity listening.

What if I need the unit serviced or repaired?

The Audium 2 is warranted for 2 years from the date of purchase. During this period it will be repaired or replaced free of charge by simply sending it in to our service center. We will repair the unit within three days and return it to you. If the warranty has expired you can send the unit to our service center and it will be repaired within three days for a fixed fee of $25.

Can I fix the unit myself?

No. The Audium 2 is a complex electronic device containing over 150 micro-electronic parts. These have been assembled under a microscope and are only serviceable with very special equipment.

Where is the Audium 2 made?

The Audium 2 is an American made product assembled by highly skilled men and women in Georgia and South Carolina.

How can something this inexpensive be good?

The Audium 2 is a sophisticated American made electronic device containing over 150 micro miniature components. By using advanced computer controlled assembly techniques and volume production we are able to bring a major new advance in hearing enhancement within the financial reach of all.

What if I drop it?

The Audium 2 is very rugged. Even if dropped on a hard surface no damage should occur.

Satisfaction Guaranteed

If you are not satisfied with your purchase of the Audium 2 simply return it to Acoustic Technologies with your sales receipt within 30 days of purchase for a prompt no-hassle refund.

 

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